Privacy
Last updated 29 September 2026
Long Haul (longhaul.deals) is a small, independent website for long-haul flights from Australia. This page explains what we collect, why, and what you can do about it.
Small businesses are often exempt from the Privacy Act 1988, and Long Haul probably is. We follow the Australian Privacy Principles anyway.
What we collect
- If you join the email list: your email address, the date and time you signed up and which page you used. We also note the website your visit started from (for example OzBargain), whether you used a phone or a computer, and your rough location (country and state, such as Victoria). The location is worked out from your IP address, which we don't keep. If you choose them, we also keep the Australian airport you fly from and the part of the world you'd like to go to, so we only send fares that suit you. We don't ask for your name.
- When you visit: our host, Cloudflare, processes your IP address and browser details to deliver the site and protect it from attacks. Our fonts load from Google Fonts, so Google also sees your IP address.
- Visit statistics: we use Cloudflare Web Analytics to count visits, pages viewed, rough location (country) and device type. It doesn't use cookies or follow you around the web, and we can't identify you from it. We also keep our own count of the searches people make on our site (airports, destinations and dates), the links and buttons they click, and whether the email form was used, with the country, rough region (such as New South Wales, worked out from your IP address, which we don't keep) and whether it was a phone or computer. This has no cookies, IP address or ID attached, and can't be linked to you or your email address. It's deleted after three months.
- When you search for flights: the search on our search page is run by our partner Travelpayouts (Aviasales). Your search details, IP address and browser details go to them, and their search tool may use cookies or similar storage to work and to track bookings. Their privacy policy applies.
- When you click through to book: links to Kiwi.com, airlines and travel agencies are affiliate links. They pass through Travelpayouts so the booking site knows we sent you, which is how we earn a commission. The same goes for links to eSIM providers (Airalo and Yesim) on our guides. Once you're on their site, their privacy policy applies. We never see your booking or payment details.
Long Haul itself doesn't set cookies or use advertising trackers. Cloudflare may set a strictly necessary security cookie if it needs to check you're not a bot. If you close our deal alerts pop-up or sign up, your browser keeps a small note of that (in local storage, not a cookie) so we don't ask you again. It stays on your device and is never sent to us.
Why we collect it
We use your email address only to send you the occasional long-haul fare alert from Australia. The other sign-up details help us see where subscribers find us and which fares to send to whom. We'll never sell your address or use it for anything else. Visit statistics help us see which pages are useful.
Our emails
We only email people who joined the list themselves. Signing up is your consent to the emails. Every email says it's from Long Haul and has a way to unsubscribe, and we act on an unsubscribe within five working days, as the Spam Act 2003 requires.
Where it's kept
Your email address is stored with Cloudflare, which may keep it on servers outside Australia, including in the United States. Before we start sending regular fare alerts, we'll likely move the list to an email service so every email has a one-click unsubscribe link. We'll update this page to name that service, and where it stores data, when we do.
How long we keep it
Until you unsubscribe. If we stop running Long Haul, we'll delete the list.
Your rights
You can ask to see the information we hold about you, have it corrected, or have it deleted. To unsubscribe, reply "unsubscribe" to any email from us or email hello@longhaul.deals. We'll reply within 30 days, usually much sooner.
If you're not happy with how we've handled your information, please tell us first. If we don't sort it out, you can contact the Office of the Australian Information Commissioner.